Our unique recipes are popped in small batches and ready for pick-up or delivery within 48 hours of an order being placed unless a specific shipping date has been discussed. Please confirm that your information is correct before placing your order. Once the order is placed, please review the invoice to verify that your order details are correct. 
Changes and cancellations can only be made by contacting us via phone at 713-725-1550 during business hours before your order is picked up or delivered. Our business hours are located here for your convenience. Please keep this in mind when ordering.
 
How to Submit a Request: 

1. Make sure your situation meets the requirements outlined in the policy.

2. Have your order number and photo(s) of your concerns ready.

3. Submit a request or concern here or give us a call at 713-725-1550.

 
 
The photo(s) submitted with your replacement request will be used for training purposes. Any claims submitted without proper support will not be eligible for reshipment. Thank you for your understanding.